Narendar Kumar A
Senior System Engineer @Southwest Airlines
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WORK HISTORY
Senior System Engineer @Southwest Airlines
TX, US
As a Senior system Engineer, I specialize in applying cutting-edge Generative AI (GenAI) and Machine Learning to drive innovation and solve complex business challenges. My expertise centers on integrating and customizing advanced AI models—Claude, Amazon Bedrock, Amazon Q Developer—using Python, Streamlit, and AWS (EC2, Lambda) for impactful, scalable solutions.Key strengths include AI solution integration, generative AI systems, retrieval-augmented generation (RAG), and LLMOps. I build user-facing applications with Python and Streamlit and deploy robust, cloud-native solutions across AWS. I collaborate with engineering, data, and product teams to identify opportunities where AI creates measurable value and accelerates project delivery.Technical skills: GenAI, ML, Python, Streamlit, AWS EC2 & Lambda, Claude models, Amazon Q Developer, RAG, LLMOps, prompt engineering, fine tuning, agent development, model evaluation, SQL & data analysis, CI/CD pipelines, Tableau dashboards, Agile, Java, JavaScript, Jenkins, Jira.Professional highlights include integrating and optimizing GenAI models for impactful results, deploying scalable AI solutions on AWS, leveraging Claude models and Amazon Q Developer for automation, and applying retrieval-augmented techniques to improve data relevance and accuracy. I am passionate about maximizing the benefits of GenAI and ML and thrive in environments committed to continuous innovation.
EDUCATION
University of the Cumberlands
Doctor of Philosophy - PhD
Jawaharlal Nehru Technological University Hyderabad (JNTUH)
Master's degree
University of the Cumberlands
Master's degree
Acharya Nagarjuna University (ANU), Guntur
Master's degree
The University of Texas at Austin
Post Graduate program in Artificial Intelligence & Machine Learning
ABOUT NARENDAR KUMAR A
Ph.D. Scholar | Researcher in Artificial Intelligence & Machine Learning | Generative AI & Automation Leader I am passionate about leveraging AI, ML, and Generative AI to transform business operations and elevate customer experiences. As a leader of Generative AI initiatives at Southwest Airlines, I design and deploy advanced automation frameworks that boost operational efficiency, scalability, and innovation. My strengths include: Deep expertise in Generative AI and ML integration for large-scale enterprise systems Building and leading automation frameworks that empower cross-functional teams Proven skills in Jenkins, Jira, CI/CD pipelines, functional testing, and quality assurance Delivering practical, cutting-edge solutions that increase productivity and drive business outcomes I am dedicated to bridging research and real-world application — driving technology that delivers meaningful, lasting impact. Bringing GenAI into production: Python, Streamlit, AWS, CI/CD — real-world chatbots on secure, live dashboards.
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