Nardia Agyare
Master of Healthcare Administration (MHA) Candidate | Aspiring Healthcare Administrator | Focused on Operations & Finance
- Role
- Administrative Assistant at Greater Hartford Physical Therapy
- Location
- Manchester, CT, US
- LinkedIn followers
- 500 followers
About Nardia Agyare
Healthcare leader passionate about improving healthcare operations and patient outcomes…
Experience
Administrative Assistant
Greater Hartford Physical Therapy
Mar 2025 — Present · Hartford County, CT, US
Acts as a liaison between therapists, patients, and legal/insurance representatives to streamline case management and improve office workflow-Supports the billing team by ensuring accurate claim submission and documenting communications with adjustors and attorneys-Coordinates communication with attorneys, paralegals, and insurance adjusters regarding patient treatment, billing, and case updates-Maintains and monitors a no-show patient log, contacting patients to encourage compliance with treatment schedules-Manages and organizes Letters of Protection (LOPs), confirming receipt and filing for ongoing legal cases-Track and follow up on Med Pay details to ensure accurate and timely reimbursement-Follow up with workers’ compensation adjustors to secure authorization for patient visits and documented approvals or denials- Support front desk operations by entering patient data from completed paperwork, scheduling/rescheduling appointments, and assisting with check-in/check-out-Track clinical metrics across 4 office branches (treated patients, scheduled patients, and new admissions) and calculate performance percentages using Excel for management reporting.
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