Narayan Lakshmanan
Customer Experience and Digital Process Automation Professional with expertise in Consulting, Solutions and Delivery
- Role
- Director & Consulting Lead at Cognizant
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Narayan Lakshmanan
Role spans business development, solution designing and delivery* Experience across CRM, BPM, Analytics and Web Applications* Area of expertise includes Business Development, Project Management, Portfolio Management, Solution Design and Agile methodologies* Worked on projects for US, ANZ and EMEA clients in Finance, Telecommunication and Media domainsTags:Presales, Proof of Concepts, Presentations, Digital, Agile, VersionOne, Analysis, Design, Project Management, CRM, Siebel, BPM, Pega, Appian, Databases, Oracle, SQLMy Insights:Enabling concurrent changes for Marketing Ops: https://tinyurl.com/2ejubdxdReimaging Loyalty, beyond Reward Points: https://lnkd.in/dbN2Uw6u
Experience
Director & Consulting Lead
Jan 2026 — Present · Mumbai, IN
Portfolio Management & Consulting - Process Orchestration
Education
Symbiosis Institute of Computer Studies and Research
Masters in Computer Management, IT Management
1999 — 2001
Skills
- Project Management
- Pre-Sales
- Crm Software
- Software Project Management
- Crm
- Business Process
- Business Analysis
- Software Design
- Siebel
- Analytics
- Requirements Gathering
- Analysis
- Databases
- Enterprise Software
- Integration
- Sql
- Project Documentation
- Agile Methodologies
- Management
- Agile Methodolgy
- Business Requirements
- Version One
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