Narayan Kushwaha

Assistant Manager @M1xchange

Gurugram, IN

As an Assistant Manager in the SME team at m1.xchange, I specialize in streamlining the onboarding process for various stakeholders, including corporate clients, public sector units (PSUs), buyers, and vendors. My role encompasses:Corporate Onboarding: Facilitating seamless integration for new corporate clients.PSU Onboarding: Ensuring efficient onboarding for public sector units.Buyer and Vendor Onboarding: Managing the onboarding process for buyers and vendors to foster strong partnerships.Customer Relationship Management: Building and maintaining strong relationships with clients to enhance satisfaction and retention.Ticketing Portal Management: Overseeing the ticketing system to ensure timely resolution.Data Management: Utilizing Excel for effective data management and analysis to support decision-making.Documentation Management: Organizing and maintaining essential documentation to ensure compliance and efficiency.Support for Relationship Managers: Assisting relationship managers in delivering exceptional service to clients.