Narasimha Rao

About Narasimha Rao

I free up executive management time by owning all aspects of the customer relationship, building trusted partner roles within the client base, exposing revenue opportunities and establishing effective closure strategies to develope those accounts. My objectives in account development are: Trusted Partner - In creating and maintaining a trusted partner role within the customer you become an \'insider\' with a greater understanding of their real challenges and concerns. With understanding comes the opportunity to gain a thought leadership role and guide or influence the customers’ strategy towards that of your own organisation. Account Development - The account development role exposes potential opportunities and provides a greater insight into the customer psyche that can create a more effective sales strategy. Customer Success - Ensuring customer success turns a customers\' expectation into an experience, enhancing brand loyalty, customer retention and up sell opportunities. Conflict Resolution - Managing difficulties with implementations and communications between the two organisations releases the sales force to focus on more immediate revenue opportunities and faster closure. Specialties: Account Development Relationship Management Conflict Resolution Sales Ops Research & Developement Management Product Marketing Leadership Sales Support Customer Success

Experience

1. Oracle Applications Practice - Service Line Manager

   Virtualware Innovations

   Oct 2018 — Present

Education

• Pondicherry University

  Bachelor's degree

  2002 — 2005