Nara Issa-Ibrahim
Service Delivery Director @Aspire Lifestyles
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WORK HISTORY
Service Delivery Director @Aspire Lifestyles
EDUCATION
U.S. Career Institute
Certificate, Event & Wedding Planner
Santa Fe College
Business & Communication
Institute of Tourism Studies - Malta
Bachelor's degree, Culinary Arts & Hospitality
SKILLS
ABOUT NARA ISSA-IBRAHIM
As a Service Delivery Director, I manage and lead a team across multiple locations and functions, ensuring that we meet and exceed our KPIs, service levels, and customer requests. With 10 years of experience in the hospitality and lifestyle industry, I have developed a strong expertise in customer service, leadership, mentoring and coaching, problem solving, interpersonal communication, and time management.I am a creative thinker and decision maker who thrives on tough challenges and transforms problems into solutions. I add value by achieving department goals and contributing to the organization\'s success. I am a team player who supports and empowers my colleagues and staff. I am also multilingual, fluent in English, Spanish, Portuguese and Arabic. My mission is to deliver exceptional service and exceed expectations for clients and customers.
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