Naoufel Bouiri
Sr Director Americas Delivery & Support Networking Live Production Playout Server-news @Grass Valley
Signup · Get unlimited contacts
WORK HISTORY
Sr Director Americas Delivery & Support Networking Live Production Playout Server-news @Grass Valley
Montreal, QC, CA
Manage Grassvalley\'s AMS Delivery and Support Teams for the Networking\\Live Production\\Playout\\Server-News\\Asset Management\\Cloud product lines.Managed Products:Cameras (LDX 9x, LDX c9x, LDX150)Production Switchers (Kahuna, Kula, K-Frame XP, Kayenne, Korona)Monitoring & Control (GVOrbit, iControl, GVGuardian)Routers & Router Controllers (NVision, Sirius, Vega, GVConvergent, GVNode)Multiviewers (MV-8XX\\KMX\\KIP - Kaleido IP\\GVAMPP-HW, Sirius MV, Vega MV.)Integrated Playout\\Channel Branding (Morpheus ICE, iTX, Vertigo, IMC)Infrastructure Modular (Densite [IPVU, XIP, XIO, HCO, XVP,HMP.]-[IQUCP25\\50-IQMIX-IQAMD.])Server-News (SQ, Livetouch, Summit Solo, K2Central\\Server)Media Asset Management (AMS Express Storage, GVIO, Momentum MAM)
EDUCATION
City Colleges of Chicago-Harold Washington College
DCS, Substance Abuse Counseling
Diploma of Collegial Studies in Computer Science & Network Management
DEC, Systems and Networking
Collegial Diploma -- Firm Management --
DEC, Firm Management
Royal Police Institute
DEC [Police Investigator Officer], Homeland Security, Law Enforcement, Firefighting and Related Protective Services
DEC in General Comptability
DEC in General Comptability
General university degree in English Literature- Ibn Tofail university
General university degree in English Literature, English Literature
Bachelor of Science in Computer Information Systems & Networking
Bachelor`s Degree - Network Engineering, Bachelor of Science in Computer Information Systems - Networking
SKILLS
ABOUT NAOUFEL BOUIRI
As a perfectly multilingual Delivery and Support Sr. Director my role consists of leading my team to success by defining KPIs to measure performance with focus on customer satisfaction 80\\20. Ensure continuous growth and retain key resources by offering real career paths through innovative HR programs. My line of work is a customer facing environment where I serve internal and external customers by visiting strategic customer sites and hosting periodic productive meetings based on business needs, I ensure prompt follow up by defining and executing clear actions through key resources. In my current role as a Delivery and Support Sr Director I manage the full delivery and support path from the solution design to site integration scheduling. My team is responsible for HW and SW site integrations, customer training, project invoicing and follow up support with my subject matter experts’ direct access to R&D for critical escalations and product improvement requirements.To achieve optimal results, I am actively involved with several teams throughout our company to ensure covering all the aspects of our business including: Pre-Sales engineering, Finance, Global production, Global warehouses planning, Research and Development, HR, IT…. Due to the growing strategic concerns, I am constantly tasked with refining processes and designing agile methods to accommodate our customers’ needs while cost effectively working around the many hurdles the new global roadmap throws our way.I am a team player, communicate well with others, and keep composure under stress while being solution oriented when facing critical hurdles.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.