Naomika P.
Head – Strategic Sales Operations | Customer Experience Excellence | Collections & Revenue Leadership | CRM Optimization | Escalation & Crisis Management | Business Analytics
- Role
- Head of Sales Operations at Total Environment Building Systems Pvt Ltd
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Naomika P.
With 17+ years of leadership in real estate, I am a results-driven professional specializing in business operations, sales, customer experience, CRM, and collections. My career reflects a strong record of driving transformation, operational excellence, and customer-centric growth across large-scale real estate organizations.I have successfully led initiatives in Sales, Marketing, Business Development, and Collections, building strategies and high-performing teams that enhance acquisition, strengthen engagement, and ensure sustainable revenue realization. Recognized for my expertise in process frameworks, governance models, and escalation management, I excel at aligning operations with both customer expectations and organizational objectives.My leadership style combines strategic foresight with disciplined execution, inspiring teams to achieve results while building a culture of accountability and trust.
Experience
Head of Sales Operations
Total Environment Building Systems Pvt Ltd
Nov 2018 — Present · Bangalore, IN
Education
ISBM University
Master of Business Administration - MBA, Business Administration and Management, General
M.K. UNIVERSITY COLLEGE
BCA, Computer Science
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