Naomi Irvin
- Role
- Chief of Staff - Government Markets at Blue Cross NC
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Naomi Irvin
Mission driven and motivated to pay forward the servant leadership that has been extended…
Experience
Chief of Staff - Government Markets
Jun 2021 — Present
Ensures alignment, accountability, enablement, and effective communication within the division and across enterprise business partners and stakeholders. Drives divisional business functions and ensures employee efforts support enterprise and divisional purpose, goals and objectives. Provides overall management of financial operations, growth and strategy, communications and administration. Manages business and financial affairs related to the administration of division.
Education
East Carolina University - College of Business
Bachelor of Science in Business Administration (BSBA), Management Concentration
2009 — 2013
Durham Technical Community College
Associate of Arts (AA), General Studies
2007 — 2009
East Carolina University - College of Business
Master of Business Administration (MBA)
2013 — 2014
Skills
- Call Centers
- Program Management
- Lean Thinking
- Public Speaking
- Customer Satisfaction
- Vendor Management
- Health Insurance
- Insurance
- Management
- Strategy
- Business Analysis
- Business Process Improvement
- Software Documentation
- Customer Retention
- Microsoft Word
- Strategic Planning
- Microsoft Excel
- Medicare
- Healthcare
- Contract Negotiation
- Training
- Leadership
- Risk Management
- Content Management
- Sales
- Hipaa
- Conference Speaking
- Customer Service
- Project Management
- Coaching
- Call Center
- Process Improvement
- Team Building
- Access
- Quality Assurance
- Employee Benefits
- Visio
- Analysis
- Data Analysis
- Compliance
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