Naoki Omura
Sales Director - SCOTT & ITOH MACHINE COMPANY
- Role
- Sales Director at Scott & Itoh Machine Company
- Location
- Belleville, MI, US
- LinkedIn followers
- 500 followers
About Naoki Omura
I have enjoyed leadership roles in both small local businesses and larger ones including at least one Fortune 500 firm. This gives me a unique perspective on the challenges of each. I\'m known for innovation, achieving superior results, and inspiring the best from my employees. Adaptable and goal-oriented, I am able to juggle multiple positions within a company. I am both sales and customer service manager who finds competitive advantages on increasing sales based on customer satisfaction. I work hard to adapt to the ever-changing needs of the customer.71••••••••11BMW JAPAN20164Worked in HONDA MOTOR CO.LTD in Japan for 23 years.(Sales for 7 years, parts for 12 years, and service for 4 years.)Including overseas working experience as Inventory MGR at Honda Europe N.V.in Belgium from until 2004.GENPO and DLR parts operation consulting for Australia, U.A.E. and South Arica by business trip as special mission from General MGR of Service and Parts sales division.Project leader for customer satisfaction improvement at the dealerships and expanded to Asia, China, and Middle East. The project was contributed so much to increase customersatisfaction at the dealerships in Asia, China, and Middle East.Team building trainer and marketing manager from 2012 to 2013.Customer Satisfaction Improvement Consultant from 2013 to 2014.Accessory Sales Manager at BMW Japan from 2014 to 2015.Immigrated to Detroit from April,2016.
Experience
Sales Director
Feb 2017 — Present · Madison Heights, MI, US
Sales Director for Japanese OEM and Supplier.Successor of Executive Vice President.
Education
Kanagawa University
文学士(B.A.), 外国語学部スペイン語学科( Spanish )
1985 — 1989
Skills
- Project Planning
- Management
- Team Building
- Dealership Operation Improvement
- Business Model Development
- Business English
- Project Management
- Business Process Improvement
- Coaching
- Leadership
- Marketing
- Customer Service
- Social Media Marketing
- Sales Management
- Consulting
- Japanese
- Business Coaching
- Customer Satisfaction Improvement
- Communication Skills
- Spanish
- Business Strategy
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