Nannette Bradley
Patient Support Liaison @Recordati Rare Diseases North America
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WORK HISTORY
Patient Support Liaison @Recordati Rare Diseases North America
Works closely with Specialty Pharmacy partners to case manage all steps required to gain access to therapy. • Work closely with Account Managers by informing them of the current disposition with each case. • Act as a liaison with Specialty Pharmacy, Account Managers, and HCP offices to ensure that the steps to gain and maintain access to therapy are being completed effectively and efficiently. • Monitor and Track Case Dispositions from New Referral to Benefit Investigation to Prior Authorization to Appeal to Approval to Drug Shipment. • Trouble shoot and resolve ongoing access issues (step edits, insurance changes, Prior Authorizations, Appeals, etc.) • Partner with field sales to manage all patient cases. • Answer medical office inquiries and resolve customer problems. • Provide ongoing monitoring of persistency and compliance support by maintaining regular communication with specialty pharmacy partners. • Manage Patient Assistance Program requests and work with internal stakeholders to review applications that may need special case by case review. • Grow Patient services to include ongoing persistency and compliance support by making regular calls to patient/families
EDUCATION
Fitchburg State University
Bachelor's degree, Sociology
Nipmuc Regional High School
High School Diploma
Boston University
Master's degree, Social Work
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