Nan Ke

About Nan Ke

I\'m a seasoned User Researcher with 10 years of experience in UXR and Market Research. My diverse background spans multiple industries (tech, automotive, retail) and corporate functions. These experiences formed my unique global view on methodologies and business challenges, enabling me to foster strong stakeholder partnerships, and enhance research\'s impact in the corporate world.I\'m equally comfortable with managing ambiguous, complex, international projects, or focused problem-solving. Over the years, my research and partnership with product/design has played pivotal roles in shaping strategies and product experiences across different sectors. Outside work, I enjoy studio photography (mostly capturing growing moments of two young kids), love to travel, and find inspirations in observing how people live, think and communicate in different cultures.

Experience

1. Staff User Researcher

   Intuit Credit Karma

   Apr 2025 — Present · Mountain View, CA, US

   I lead Intuit Credit Karma’s core product research on growth strategy, and AI-agents driven personal finance innovation.

Education

• University of Science and Technology of China

  B.S., Management Science & Engineering

• University of Illinois Chicago

  M.A., Communication and Media Studies

  2006 — 2008

Skills

• Microsoft Excel
• Survey Design
• Statistics
• Market Research
• Sas
• Management
• Program Management
• Intercultural Communication
• Data Manipulation
• Project Management
• Quantitative Research
• Marketing Research
• Focus Groups
• Questionnaire Design
• Analytics
• Qualitative Research
• Online Research
• Sql
• International Project Management
• Research
• Spss
• Data Analysis
• Client Services
• Data Collection
• Analysis