Nani Reddy
Salesforce Administrator @Cox Automotive Inc.
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WORK HISTORY
Salesforce Administrator @Cox Automotive Inc.
Employer Engineering Square LLCAdministered Salesforce Service Cloud and Sales Cloud environments, enhancing customer service processes and sales operations through effective configuration and customization.Worked on the implementation of Salesforce CPQ for configuring subscription-based and standalone products, including pricing rules, discount schedules, and proposal generation.Developed and deployed Flows to automate business processes, streamlining tasks related to Accounts, Contacts, Opportunities, and custom objects.Migrated large data sets using Data Loader, optimized data processes, and wrote Apex Batch classes for efficient data handling at scheduled intervals.Integrated Salesforce with third-party systems using REST and SOAP APIs to ensure seamless data exchange.Created customized reports, dashboards, and reporting snapshots to provide key insights into sales performance, customer interactions, and business metrics.
EDUCATION
University of Silicon Valley
Master's degree
ABOUT NANI REDDY
Experienced Salesforce Administrator with 4 years of expertise in CRM administration…
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