Nandu Voore Data Engineer

About Nandu Voore Data Engineer

Machine Learning & Data Engineer with 5+ years of experience building Spark-based data pipelines and deploying NLP and retrieval systems in production. Designed Kafka and Airflow ingestion frameworks processing 6M+ daily records and PySpark pipelines handling 50M+ quarterly transactions. Built transformer-based classification models and RAG workflows with vector search, deployed via FastAPI and AWS serverless infrastructure with sub-300 ms inference latency. Experienced in Snowflake warehousing, Redshift optimization, MLflow tracking, and drift monitoring using Evidently AI.

Experience

1. Machine Learning Engineer Data Platform

   ServiceNow

   Aug 2025 — Present

   Engineered PySpark and AWS Glue pipelines ingesting 10M+ monthly ITSM incident and change records into S3 and Redshift, reducing feature engineering preparation time by 34% for downstream ML workflows.•Developed transformer-based NLP models using Hugging Face and scikit-learn to classify incident categories and predict escalation risk, improving auto-assignment precision by 26% across enterprise queues.•Designed RAG workflows using OpenAI embeddings and LangChain orchestration with OpenSearch vector indexing, enabling contextual resolution suggestions and reducing manual knowledge lookup time by 31%.•Implemented structured LLM output validation pipelines using schema enforcement and retry logic, lowering hallucination-related recommendation errors by 18% in internal evaluation testing.•Deployed FastAPI-based inference services integrated with AWS Lambda and Step Functions, maintaining sub-300 ms response latency while handling 1.5K+ concurrent prediction requests.•Established model monitoring and drift detection using MLflow experiment tracking and Evidently AI dashboards, identifying performance degradation early and reducing production model regression incidents by 22%.

Education

• Montclair State University

  Master of Science - MS, Data Science

• Sri Chaitanya Junior College, Bhaskar Bhavan

  Intermediate, MPC

• JB Institute Of Engineering and Technology (JBIET)

  Bachelor of Technology - BTech, Ece

  2017 — 2021