Nandish Srinivas
- Role
- Senior Software Engineering Manager at Wells Fargo
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Nandish Srinivas
Overall around 23 Years of IT and Business Strategy expertise across US, Canada, UK…
Experience
Senior Software Engineering Manager
Feb 2022 — Present
Leading CRM Center of Excellence utilizing Salesforce and Microsoft Dynamics to serve across Line of Business - Site Reliability Engineering process enhancement for improved customer journey mapping - Ensure all systems meet or exceed all service levels and recommended performance metrics- Influence team members,peers, Dev Ops delivery, Business Operations partners to systemically deliver operational excellence - Reduce overall Total Cost Of Operation (TCO) by 10% utilizing automation levers such as RPA, Cost Optimization and noise reduction - Net Promoter Score of 95% and above maintained across Business, Technology and partnership teams - Continuous Integration and Continuous Deployment for both on prem and cloud hosted applications - Application Cloud Migration for CRM instances
Skills
- Business Analysis
- Offshoring
- IT Service Management
- Service Delivery
- Dev Ops
- Requirements Analysis
- Bfsi
- Performance Engineering
- Transition Management
- IT Sales
- Project Governance
- Vendor Management
- Solution Architecture
- Pre-Sales
- Program Management
- Global Delivery
- Sdlc
- Software Development Life Cycle (Sdlc)
- Requirements Gathering
- Management
- Software Project Management
- IT Strategy
- Domain Experience
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