Nandini Tiwari

Product Manager @CAMS Limited

Chennai, IN

Spearheaded end-to-end digital product strategy and delivery for onboarding, compliance, and servicing platforms within the RTA and AIF ecosystem, supporting over 150+ institutional clients. Led Agile delivery processes, managing JIRA boards, sprint planning, backlog grooming, and cross-functional scrums to ensure timely deployment of high-impact features, achieving 95% on-time release rate. Introduced AI-driven chatbot prototypes for investor query handling, improving customer success team efficiency by 30%.Partnered with tech teams to design API architectures and integrate AML/KYC modules ( SEBI, FATCA, EDD, KRA ), improving compliance adherence by 60% and reducing onboarding cycle time by 30%. Defined product roadmaps, created BRDs, PRDs, user stories, and acceptance criteria aligned with business & regulatory goals, ensuring full traceability across the PDLC. Built real-time SQL dashboards for onboarding funnel metrics, client satisfaction (CSAT), and turnaround times—supporting reporting and operational decisions. Conducted competitor benchmarking and market analysis to evaluate digital onboarding platforms, identify differentiators, and influence roadmap prioritization based on evolving compliance and user needs. Collaborated with external solution providers (e.g, Lexis Nexis, Actimize ) for AML rule engines and risk intelligence integrations, ensuring regulatory readiness.Conducted UAT, live testing, and client demos, supporting change management, end-user training, and successful adoption of digital solutions, resulting in a 20% increase in digital onboarding adoption. Drove continuous process improvement using lean time-in-motion analysis, delivering a 15–20% gain in operational productivity.

CENTRAL INSTITUTE OF PLASTIC ENGINERRING AND TECHNOLOGY, LUCKNOW

Bachelor of Technology, Polymer/Plastics Engineering

School of Inspired Leadership

PGPM, Analytics and Finance