Nandhu Krishna

About Nandhu Krishna

I am an IT professional with 3 years of experience, currently working as a Cloud Migration & Implementation Analyst at Accenture, where I also serve as a Major Incident Manager. My expertise lies in handling high-priority IT incidents, driving rapid resolution, and ensuring seamless business continuity while also contributing to cloud transformation initiatives.I began my career in 2022 as a Program Analyst at WNS, Bangalore, where I gained a strong foundation in IT operations and problem-solving. Later, as an IT Analyst at NTT Data, I expanded my skills in infrastructure management and technical support. Today, at Accenture, I bring together my experience in incident management, cloud migration, and implementation to support critical business services. Along with incident management, I hold strong technical skills in Virtual Desktop Infrastructure (VDI), Citrix administration, networking, and technical analysis. My blend of operational and technical expertise enables me to not only resolve issues efficiently but also contribute to long-term service improvements and cloud adoption strategies.I am passionate about driving IT service excellence, minimizing downtime, and enabling digital transformation through resilient IT operations and cloud solutions.

Experience

1. Cloud Migration and Implementation Analyst

   Accenture

   Jan 2025 — Present · Bengaluru, IN

   Cloud Migration and Implementation Analyst | Major Incident ManagerAccentureIn my current role at Accenture, I am responsible for managing major incidents and ensuring minimal business impact during critical outages. I specialize in driving high-priority calls and coordinating cross-functional teams to achieve quick resolution and service restoration. My strong communication and leadership skills have helped me effectively manage client expectations and lead incident review meetings with clarity and confidence.I have consistently been recognized with client appreciations and awards for my ability to handle pressure situations, deliver timely solutions, and demonstrate exceptional call-driving and leadership qualities. Additionally, I possess expertise in cloud migration, implementation projects, and virtual desktop infrastructure (VDI) including Citrix environments.

Education

• YUVAKSHETHRA INSTITUTE OF MANAGEMENT STUDIES, EZHAKKAD, MUNDUR

  Bsc

  2019 — 2022