Nandhitha Yokesh
Service Administrator @Aegon UK
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WORK HISTORY
Service Administrator @Aegon UK
Edinburgh, GB
Serving as a primary point of contact for customers, addressing inquiries related to pension plans, account updates, and policy details, ensuring exceptional customer satisfaction. Collaborated with financial advisors to provide account information, resolve complex issues, and assist with plan modifications to meet client needs. Monitored and analyzed account activity, generating reports to assist in decision-making processes and maintain data integrity. Identified opportunities to streamline workflows and contributed to improving internal systems to enhance customer service quality.
EDUCATION
PSG College of Arts and Science
Bachelor's degree
Heriot-Watt University
Master's degree
ABOUT NANDHITHA YOKESH
Platform administrator at Atos | Aegon services
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