Nandhish S

About Nandhish S

I\'m an HR leader who thrives at the intersection of strategy, scale, and empathy. With 14+ years across retail, e-commerce, pharma logistics, and compliance, I’ve grown from the ground up — managing complex HR ecosystems while always staying connected to the employee experience.Currently at Lenskart, I lead a team of 5 HRBPs across 5 states, 750+ stores, and 3700+ employees. From reducing attrition (7% → 4%) to designing career paths and performance systems, I focus on building HR frameworks that work in the real world.Previously at PharmEasy, I led HR for the South region, covering 12 warehouses and employees. I introduced inclusive hiring for speech- and hearing-impaired associates, standardized onboarding/offboarding through Darwinbox, and built HR shared services from scratch.I spent over 7.5 years at Amazon, where I was fortunate to lead large-scale HRBP initiatives — onboarding 200+ PWD associates, redesigning leave and conduct policies, and launching digital tools that simplified the employee experience.Along the way, I’ve:• Written policy from zero• Digitized operations across orgs• Built inclusive teams• Delivered 40+ public speeches to overcome stage fear• Run toward challenges — literally and professionally (training for a marathon!)What sets me apart:• Strategic alignment of HR goals with business priorities• Experience managing 3700+ employees across 750+ stores• Strong track record in reducing attrition and improving employee pulse• Empathetic leadership and structured problem-solving Lifelong learner: Master\'s in Social Work, Law degree, PG Diplomas in IR & HRM Currently preparing for SHRM-SCP to deepen my global HR impact Next move: A strategic HR leadership role where I can scale people success across geographiesLet’s connect if you believe in people-first transformation and building HR that’s agile, inclusive, and business-aligned. Nandhish S97••••••18|s••••••••@gamil.com.

Experience

1. Senior Manager People Excellence

   Lenskart.com

   May 2023 — Present · Bengaluru, IN

   I spearhead a team of five HR Business Partners (HRBPs) across five states (South), overseeing 750+ stores and 3700+ employees. My mission is to foster a culture of excellence, driving employee engagement, motivation, and performance. I work with teams to design and execute innovative engagement activities, surveys, and feedback mechanisms to ensure a pulse on employee sentiment. Collaborate with business leaders to develop and implement effective performance management systems, driving accountability and growth. Develop retention strategies to retain top talents. Representing and handling IR & ER issues, POSH issues, and liaising with labor officers and external personnel.Accomplishments:• Led the Direct Employment Transition Project – Successfully onboarded frontline employees to full-time (on-roll) status, ensuring smooth integration and compliance.• Retail HR Process Standardization – Partnered on a national project to introduce auto-promotions, define the Store Director role, streamline the exit process, and create documentation for high-performance retention levers, structured engagement, and team management guides.• Quarterly Evaluation Optimization – Streamlined performance evaluation processes for Store Associates (SAs), Store Managers (SMs), Optometrists, and Assistant Operations Managers (AOMs).• Attrition Intelligence Dashboard – Developed a comprehensive attrition database and reporting dashboard for FOS (Feet-on-Street) employees to enable real-time analytics and insights.• Piloted the \'Lenskart Bridge Program\' – Designed and implemented a system-based mechanism to identify and deactivate access for long absconding employees, improving workforce visibility.• High Performer Retention Initiative – Launched and executed a focused retention strategy, leading to the highest retention rates among Store Employees, AOMs, and ZMs nationwide.

Education

• Annamalai University

  Post graduate Diploma in Personnel Management and Industrial relations, Human Resources Management/Personnel Administration, General

  2012 — 2013

• V.V Puram Evening College of Arts and Commerce, K.R Road, Bangalore-4

  Bachelor of Laws - LLB, Law

  2011 — 2014

• Karnataka State Open University, Mysore

  Post graduate Diploma in Human Resource Management , Human Resource Management

  2011 — 2012

• Bangalore University

  Master of Social Work - MSW, Human Resources Management/Personnel Administration, General

  2009 — 2011