Nandhini Manohar
Customer Success || SaaS || Ex Indigo Airlines
- Role
- Customer Success Specialist at Freshworks
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Nandhini Manohar
Began my career in the aviation industry and successfully transitioned into SaaS, where I expanded my expertise in customer lifecycle management, product adoption, and business outcomes. Known for building genuine, trust-based relationships with customers and stakeholders through transparent communication, deep understanding of their goals, and a solution-oriented mindset.I work effectively both independently and collaboratively, with a strong focus on measurable outcomes, customer growth, and continuous improvement. Along the way, I have developed hands-on skills in Excel, SQL, and Python to analyze customer data, identify patterns, and translate insights into meaningful actions that drive success for both customers and the business.
Experience
Customer Success Specialist
Jun 2025 — Present · IN
Education
SRM IST Chennai
Bachelor of Technology - BTech, Biotechnology
2012 — 2016
Indian Institute of Technology, Madras
Advance Certification , Data Analytics for Business
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