Nandani Rastogi

Special Services Associate @The Home Depot

Halifax, NS, CA

Handled customer inquiries via phone, assisting with money returns, credit card payments, and providing support for financial transactions.2. Coordinated with the product service center team to manage returns and process refunds effectively, ensuring customer satisfaction.3. Stayed up-to-date with financial promotions, ensuring customers were informed about relevant offers and prompted sales opportunities during interactions.4. Assisted customers with order releases, ensuring timely processing of in-store and online purchases.5. Provided personalized support for credit card payments, resolving payment issues and ensuring smooth transactions for customers.6. Delivered exceptional customer service by answering questions, providing product recommendations, and guiding customers through company promotions.7. Collaborated with team members to maintain efficient store operations, ensuring seamless customer experience both online and in-store.