Nand Kishor

About Nand Kishor

A result oriented professional with above of 12 years experience in Facility…

Experience

1. Manager Housekeeping Facility

   Wave Infratech Pvt Ltd

   Dec 2011 — Present · New Delhi, IN

   Administration:• Maintenance of records of stationery, pantry, housekeeping stores,• Developing and implementing procedures, control systems for maintaining hygiene and quality standards.• Co-ordination, correspondence and record keeping• Handling of office vendors.• Maintaining of MIS, & Monthly Expenses.• Responsibility of key administration including Performance management, Manpower Planning, Employee relations, Organization development.• Maintaining an Asset list of a site.• Leading efforts for streamlining processes and generating cost savings in administration. • Supervise all aspects of Admin/Housekeeping and Facility management including planning and monitoring to ensure compliance with quality & hygiene standards. • Knowledge of statutory compliance that comply with all statutory regulations.• Ensuring entire responsibility for all issues pertaining to site.• Ensuring maximum customer satisfaction by closely interacting with potential clients & understand their requirements and customizing the product and services accordingly. People management/Training :• Conducting training sessions to Housekeeping team for smooth flow of operations. • Handling operational functions like pre-shifts staff briefings, creating the duty roster, shift management. • Imparting appropriate training on Housekeeping, Service Excellence and Teamwork to Office and support service staff. Organizing and conducting practical and theoretical training programs, to motivate and enhance skills. Housekeeping• Ensure profitability of operations and supervise all aspects of Housekeeping ensure compliance with quality & hygiene standards. • Preparation & monitoring of Housekeeping costs and inventory control. • Co-ordinate with operating staff for upkeep of equipment in perfect working order • Impart appropriate training on Housekeeping

Education

• Madurai Kamaraj University

  Post Graduate diploma in Hotel Management

  2015 — 2015

• Sikkim Manipal University - Distance Education

  Master of Business Administration (MBA)

  2010 — 2012

• Shobhit University

  Diploma in Hotel Management

  2014 — 2014

• Delhi University

  Bachelor of Commerce (BCom)

  2005 — 2007

Skills

• HR Policies
• Employee Engagement
• Vendor Management
• Operations Management
• Negotiation
• Recruiting
• Training
• Business Development
• Performance Management
• Crm
• Performance Appraisal
• Mis
• Human Resources
• Employee Relations
• Team Management