Nancy Z.
Member Retention @ Aetna/CVS Health
- Role
- Sr Manager Business Consultant at CVS Health
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Nancy Z.
I lead cross-functional efforts at Aetna | CVS Health in integrating consumer research…
Experience
Sr Manager Business Consultant
Oct 2022 — Present
Recruited by Aetna | CVS Health to lead initiatives improving Medicare member retention (3 million members) through our Drivers of Lapse modelsI lead cross-functional efforts to integrate consumer research, product knowledge, predictive modeling in developing proactive, trigger-based member communications with the purpose of improving plan education and member experience.
Education
University of Virginia
Bachelor of Arts - BA
Gar-field High School
Salutatorian, International Baccalaureate Diploma | Advanced Diploma
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