Nancy Evans
VP of Customer Success at Qualtrics | ex-AWS, ex-Deloitte
- Role
- VP of Enterprise Customer Success - Tech, Media, and Telcom Industries at Qualtrics
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Nancy Evans
Experienced leader with a demonstrated history in Management Consulting and the High Tech sector. Specializes in sales and delivery of cross-border, large scale, complex business transformations. Proven track record in global program management and deployment to accelerate time to value. Passionate about cloud, design thinking, agile, collaboration, partnerships, continuous learning, and helping clients thrive. Energetic professional with a MBA focused in Finance, Strategy, Social Impact & Innovation from New York University Stern School of Business.
Experience
VP of Enterprise Customer Success - Tech, Media, and Telcom Industries
Apr 2022 — Present · Seattle, WA, US
Build and manage relationships with senior executives at customer organizations to drive program governance, build customer advocacy and generate program success stories• Grow, coach, and lead a team of customer success consultants to build and mature our customers’ Experience Management programs• Assume revenue responsibility for a fast-growing region; define and execute the team’s strategy for maturing and expanding a portfolio of customer accounts• Work with cross-functional counterparts in Sales, Product Management, Engineering and Professional Services to evolve and scale global service offerings, mature our platform, fine-tune go-to-market motions, and improve the overall customer experience
Education
NYU Stern School of Business
MBA, Finance, Strategy, Social Impact & Innovation
2009 — 2011
Trinity University
B.S., Business Administration (Management and Finance), Minors in Comm. Mgmt, MIS, CS, Chinese
2003 — 2006
Skills
- Finance
- Strategy
- Business Transformation
- Data Analysis
- Leadership
- Investment Banking
- Consulting
- IT Strategy
- Due Diligence
- Change Management
- Corporate Finance
- Financial Modeling
- Risk Management
- Strategic Planning
- Management
- Management Consulting
- Business Process Improvement
- Business Analysis
- Analysis
- Analytics
- Valuation
- Business Strategy
- Program Management
- Business Process Design
- Process Improvement
- Mergers
- Competitive Analysis
- Financial Analysis
- Project Management
- Business Process
- Business Process Re-Engineering
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