Nancy Sauceda
Operations Reservations Manager @Entrée Destinations
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WORK HISTORY
Operations Reservations Manager @Entrée Destinations
Vancouver, BC, CA
Working with the Sales team to secure sold trips by making supplier bookings of customized itineraries across Canada for high-end customers and ensuring smooth implementation-Tracking all trip components, offering professional complaint resolution when needed-Maintaining effective relationships with suppliers and setting expectations regarding the level of service required by our luxury travelers-Maintaining strong relationships with our clients (travel agencies and direct customers) offering excellent customer service and unforgettable experiences.
EDUCATION
EGADE Business School
MBA Global Business Strategy
Centro de Formación y Perfeccionamiento Directivo (ICAMI)
Managerial skills development
Universidad de Monterrey
Bachelor's degree
Babson College
Master course
University of North Carolina at Charlotte
MBA Global Business Strategy
School of Management at Fudan University
Master course: "Economic growth of China"
Capilano University
Tourism Management Co-operative Education Diploma
ABOUT NANCY SAUCEDA
Hi! I´m an independent travel consultant. After completing my MBA in Global Business Strategy, and having accumulated more than 15 years of work experience in several Management and Sales positions, I decided to study Tourism Management at Capilano University in BC, Canada, because I love to travel around the world and share all my knowledge and experiences to my customers. I´ve been to more than 35 countries! I believe that knowledge is power and preparation is a continuous learning process. I consider myself a happy and friendly person, very sociable, easygoing and leader. I speak Spanish, English, and little French. I´m specialized in selling travel packages and tours to the Caribbean, USA, Canada, and Latin America. As a Disney certified Travel Agent I help my customers to build memorable experiences at Disney parks. I´m currently part of TRECSA (Tourism and Outdoor Recreation Student Association) as an Ambassador, promoting the importance of Tourism in BC and engaging with students and industry leaders.
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