Nancy Ocken
New Grandma | Customer Relationship Executive | Building Trust, Strengthening Loyalty, Delivering Value
- Role
- Customer Relationship Executive at symplr
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
Experience
Customer Relationship Executive
Dec 2022 — Present · US
Developed and maintained deep customer relationships by understanding business objectives and ensuring customers receive maximum value from their investment.• Acted as the primary point of contact for customers, building trusting relationships, driving brand loyalty, and focusing on overall satisfaction across all symplr solutions.• Identified revenue retention opportunities and successfully expanded customer base, contributing to company growth.
Education
University of Nebraska at Lincoln
BA
College of Saint Mary
MAT
Skills
- Customer Relations
- Small Business
- Training
- Human Resources
- New Business Development
- High School Endorsement
- Office Management
- Quickbooks
- Payroll Processing
- Non Medical Homecare
- Curriculum Development
- Qualified Teacher
- Team Building
- Leadership
- Marketing
- Microsoft Office
- Sales
- Payroll Administration
- Social Sciences Endorsement
- Middle School Endorsement
- Language Arts Endorsement
- Customer Service
- Hiring
- Employee Training
- Training & Development
- Accounts Payable & Receivable
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