Nancy Narang
Senior Business Analyst @Debut Infotech Pvt Ltd
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WORK HISTORY
Senior Business Analyst @Debut Infotech Pvt Ltd
Mohali district, IN
A result-oriented Senior Business Analyst and Certified Product Owner with 5+ years ofexperience in web/mobile applications, and strong expertise in conversational design and AIchatbot testing. Skilled in building end-to-end conversational flows for chatbots, collaborating with technicalteams and business users, and driving user-centric product development through UX research,functional documentation, and UAT. Proficient in various Conversational AI platforms, NLP concepts, and end-to-end bot testingincluding dialogue flow, intent recognition, entity extraction, and load testing. Good hands-on Business Requirement Document (BRD), Software Requirement Specification(SRS), and Functional Specification Document (FSD).
ABOUT NANCY NARANG
A result-oriented Senior Business Analyst and Certified Product Owner with 5+ years…
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