Nancy Matney
SVP, Treasury Management & Client Services at Heartland Bank
- Role
- SVP, Treasury Management & Client Services at Heartland Bank
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Nancy Matney
Experience in the credit card and banking industry working with internal and external clients on project management, problem resolution, change initiatives, and improving the customer experience. Years of experience with implementing change management to all levels. Presenter on topics related to educate clients on how to successfully use electronic tools to enhance their financial experience. Knowledge of credit card & banking practices, debit card industry, bill payment processing and mobile applications. Successful in leading, coaching, and motivating individuals on creating positive customer experiences.
Experience
SVP, Treasury Management & Client Services
Apr 2020 — Present · Columbus, OH, US
Education
Ohio Dominican University
BA, Business Administration, Management and Operations
1984 — 1988
Skills
- Customer Service
- Branchless Banking
- Banking
- Crm
- Hiring
- Business Process Improvement
- Budgets
- Process Improvement
- Call Centers
- Training
- New Business Development
- Mobile Banking
- Manage Client Relationships
- Operations Management
- Social Media
- Customer Relations
- Leadership
- Quality Assurance
- Change Management
- Coaching
- Project Coordination
- Project Management
- Team Building
- Marketing
- Loans
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