Nancy Kong-Vasquez

About Nancy Kong-Vasquez

I am a dynamic management professional with 20+ years of experience in BPO, consulting, business analysis, process improvement, pre-sales, client relations, project management, and training. I am an analytical individual with strong problem solving abilities that uses program and process logic. I pride myself as a focused, informed and goal oriented individual who brings total commitment to high levels of personal and team performance. Additionally, I have a high level of technical competency in systems, user experience and training.

Experience

1. Cloud Delivery Project Manager

   Pos Portal

   Jul 2017 — Present · Sacramento, CA, US

   Client facing project and account management for SAAS CRM built on Salesforce Platform for payment acquisitions industry-Articulate client needs and define solutions for requirements-Perform client configuration when code development is not required-Manage cross functional teams and tasks to ensure on time and on budget delivery of client projects.

Education

• San José State University

  Economics

Skills

• Talent Management
• Integration
• Team Management
• Business Process Improvement
• Analysis
• Human Resources
• Vendor Management
• Saas
• Outsourcing
• Service Delivery
• Business Analysis
• Project Management
• Business Intelligence
• Customer Relationship Management (Crm)
• Performance Management
• Crm
• Recruiting
• Pre-Sales
• Professional Services
• Resource Management
• Requirements Analysis
• Business Process
• Erp
• Training
• Testing
• Leadership
• Consulting
• Program Management
• Change Management