Nancy G.
Client Management Executive @Carelon
Signup · Get unlimited contacts
WORK HISTORY
Client Management Executive @Carelon
Chicago, IL, US
Drive customer success initiatives by cultivating cross-functional partnerships within Medicaid markets to enhance program performance and operational efficiency. Utilize key performance indicator (KPI) analysis to identify growth opportunities, streamline administrative processes, and improve service delivery. Serve as a strategic liaison across diverse teams—including Compliance, Operations, IT, and Project Management—to ensure the seamless execution of critical client program changes and adherence to regulatory requirements. Lead end-to-end implementation efforts, acting as a critical bridge between clients and Project Management teams to ensure alignment with objectives and successful execution. Deliver strategic, value-added support to government clients by identifying solutions that enhance program effectiveness and compliance within the Medicaid sector.
EDUCATION
The Johns Hopkins University - Carey Business School
Master of Business Administration (M.B.A.)
Texas A&M University
BA
Texas State University-San Marcos
Bachelor of Science
SKILLS
ABOUT NANCY G.
I am a strategic and innovative Healthcare Consultant and Operations Manager with expertise in all aspects of business analysis, researching emerging markets, and technical integration. I possess exceptional communication and interpersonal skills and am able to nourish partnerships with providers and clinics to assist in systematization, maximizing profitability, amplifying productivity, and reducing costs. I utilize my working knowledge in EMR systems and other tools designed to improve member experiences and delivery of services. I also aid in streamlining communication, enhancing human resources, and training technical teams on updated processes. Among some of my other strengths include analysis, presentations, compliance, budgeting, cost-saving, and quality control
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.