Nancy Damian
Your Connection to Reliable Waste & Recycling Solutions.
- Role
- Associate Account Executive at Republic Services
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
Experience
Associate Account Executive
Oct 2021 — Present · Phoenix, AZ, US
Partner with account executives across three business units to manage client accounts, resolve escalated issues, and deliver top-tier customer service- Handle high-volume inbound/outbound calls, assisting residential and commercial customers with billing questions, service agreements, transfers, and account changes- Provide onboarding and chat support for new employees, guiding nesting classes and serving as a subject-matter resource for process and system questions- Conduct customer needs assessments, schedule service evaluations, and implement solutions that improve client satisfaction and retention- Generated in new business year-to-date (2025) while maintaining strong service performance standards- Awarded Republic Services 2024 Winners Circle – Gold Award for outstanding customer service and results.
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