Nancy H.

About Nancy H.

I’m a Recruiting and HR Operations professional with 6+ years of experience supporting recruiters, executives, and business leaders across industries including manufacturing, engineering, and real estate. My expertise is in candidate sourcing, pipeline management, and client relationship support — helping teams save time and hire smarter.I bring deep experience in Boolean search, LinkedIn sourcing, ATS/CRM systems, and reporting, ensuring accurate data and strong pipelines for high-demand roles. My early career in a high-volume call center sharpened my communication skills and ability to stay responsive under pressure, which I now apply to every candidate and client interaction.I hold a Bachelors degree from Otterbein University and Paralegal Certification from Capital University Law School with a focus on business and employment law, giving me a strong foundation in compliance and process accuracy. What I bring:Quality-over-quantity sourcing and pipeline developmentExpertise in HR technologies and ATS/CRM systemsClear communication and reliable client supportStrong organizational skills and attention to detailI’m passionate about helping recruiters and organizations build efficient hiring strategies and connect with the right talent to achieve their goals.

Experience

1. Project Specialist

   Clarified Talent Management

   Dec 2025 — Present

   Clarified Talent Management (CTM) is a Modern MSP built to bring clarity and consistency to the way organizations manage their contingent workforce programs. We provide our customers with innovative solutions, people, processes and technology to maximize value and success. CTM enables program and cost optimization, supplier management, risk mitigation and compliance. We are dedicated to providing superior customer service to our clients and suppliers and we strive to maintain a consistent and transparent talent acquisition process. Clarified Talent Management is certified as a Women’s Business Enterprise (WBE) by the Women’s Business Enterprise National Council (WBENC) and as a Women-Owned Small Business (WOSB) through the U.S. Small Business Administration (SBA).

Education

• Capital University Law School

  Master's level certification, Paralegal studies

  2010 — 2010

• Otterbein University

  Bachelor of Arts (B.A.), History

  2004 — 2008

Skills

• Customer Service
• Training
• Paralegals
• File Management
• Policy
• Outlook
• Microsoft Office
• Sales
• Critical Thinking
• Powerpoint
• Microsoft Excel
• Time Management
• Quality Assurance
• Cashiering
• Microsoft Word
• Data Entry
• Customer Experience
• Employee Training
• Claim
• Call Centers
• Workers Compensation
• Call Center Administration
• Teamwork
• Telephone Skills
• Administration
• Troubleshooting
• Organization
• Merchandising
• Data Management
• Coaching
• Analysis
• Spreadsheets
• Highly Detail Oriented
• Human Resources
• Data Analysis
• Claims Management
• Incentive Programs
• Calibration
• Presentations