Nancy V

About Nancy V

A passionate, quality oriented and enthusiastic IT professional with 9.2 years of…

Experience

1. Software Engineer

   Accenture in India

   Feb 2021 — Present · Ahmedabad, IN

   M365 Administrator and Exchange Administrator Experience. Troubleshoot and resolve Mail flow, Connectivity, Database, Configuration & Replication issues, and troubleshoot NDRs.Power shell, Scripting, Command line troubleshoot. Understanding the requirement of end users & consultants, and provide guidance in complex hybrid environments. Recover mailboxes, audit mailboxes and search for missing items in Office 365 environment using Message Trace, eDiscovery Search, Message Analyser & Remote Connectivity Analyser Tool, etc. Implement backup options - Archiving, Retention Policies, Litigation Hold, In-place Hold, etc. Managing inbound and outbound mail flow through Exchange Online Protection. Creating, managing & changing DLP rules to prevent sensitive data to go outside the organization. Configure and provide assistance for mail flow, email encryption, connectors, and outlook clients. Handling post migration issues like cross premises mailbox permission issues, sign in & authentication issues. Perform monthly Office 365 Service health check, report issues & update reports. Identify support boundaries, suggest end users to deal with appropriate teams when required. knowledge of DirSync, Azure AD Sync and Azure AD Connect, Hybrid Configuration Wizard Tool. knowledge of ADDS, ADFS, Azure AD & PowerShell commands.