Nancy Thakur
Senior Executive Customer Experience
- Role
- Senior Customer Service Executive at Air India Limited
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Nancy Thakur
Experienced Aviation Instructor with a demonstrated history of working in the…
Experience
Senior Customer Service Executive
May 2024 — Present · Noida, IN
customer experience team blended process: Customer support: Handle customer inquiries via phone, email, chat, or social media Customer service: Provide prompt and accurate responses to customer queries Customer relationship building: Build sustainable relationships and engage customers
Education
Army Public School (APS)
Middle School Diploma
2007 — 2016
Adarsh Vidya Niketan
High School Diploma
2016 — 2018
Indira Gandhi National Open University
Bachelor of Arts - BA
2018 — 2021
Bird academy
Customer Service Associate
2018 — 2018
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