Nancy Schaffer
Office Manager /Property Manager/Project Manager
- Role
- Customer Relations Specialist at The Computer Workshop, Inc
- Location
- Chillicothe, OH, US
- LinkedIn followers
- 500 followers
About Nancy Schaffer
Experience consists of: Accurate Heating and Cooling / Account Manager Office…
Experience
Customer Relations Specialist
May 2016 — Present · Dublin, OH, US
Focused on the dynamics of quality instruction, The Computer Workshop hosts courses in business application software, information technology, professional development and best practice methodologies. From Agile to XML and Excel to Sharepoint, we offer over courses, led by live instructors in classrooms and on-line. Our clients range from small and mid-sized businesses to fortune 500 companies. Long standing relationships with government and state agencies have led to many successful GSA engagements as well. Some examples of recent client engagements include:•Business application training – created a hands-on training class for a healthcare client’s staff that needed to learn how to convert an Excel spreadsheet into an Access database. Instruction occurred on client site with 2 small groups taught over 2 days. •Microsoft Project – Standard 3 day class was not a viable option for a recent client, so we customized the content and offered a modified curriculum in with a duration that suited their staff availability. •IT Training – Ruby Test Automation – Client needed classroom training for Ruby Test Automation, Currently there are a lot of great books on the subject but none in the form of classroom delivery. TCW created the curriculum for classroom instruction.
Skills
- Account Management
- Marketing
- Negotiation
- Social Media
- Training
- New Business Development
- Management
- Team Building
- Public Speaking
- Strategic Planning
- Business Development
- Leadership
- Sales Management
- Sales Operations
- Customer Service
- Logistics Management
- Event Planning
- Microsoft Excel
- Contract Negotiation
- Microsoft Office
- Sales
- Microsoft Word
- Project Management
- Customer Relations
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