Nancy Ross
Manager, Consumer Products and Experiences @Canada Post / Postes Canada
Signup · Get unlimited contacts
WORK HISTORY
Manager, Consumer Products and Experiences @Canada Post / Postes Canada
Ottawa, ON, CA
I oversee the signed-in customer experience, ensuring a seamless and personalized journey for consumers. This role focuses on continuous improvement, identifying opportunities to enhance product offerings and customer interactions, driving user satisfaction and business growth.
SKILLS
ABOUT NANCY ROSS
I’m driven by a passion for creating exceptional customer-centric experiences, backed by a diverse career spanning over 19 years in marketing and 2 years in customer service. With a proven track record managing successful B2C and B2B campaigns and large-scale advertising initiatives, I’ve recently transitioned into Digital Product development, earning my Scrum Product Owner certification and launching a Beta and well-received MVP product. My strengths are interpersonal communication, client service, project management, team leadership, and data-driven analytics. I’m committed to delivering impactful business outcomes through a well-rounded, customer-focused approach.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.