Nancy Rivas
Senior Implementation Manager @Meltwater
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WORK HISTORY
Senior Implementation Manager @Meltwater
Toronto, ON, CA
Led the implementation of over 100 mid-market and enterprise projects annually across North America and Latin America. • Managed 15-20 concurrent projects, ensuring timely delivery and client satisfaction. • Delivered executive training and insight sessions, achieving an 80%+ adoption rate within the first 60 days.
EDUCATION
Centennial College School of Business
Honours Graduate Certificate International Business Management
Tecnológico de Monterrey
Bachelor's Degree, Marketing
ABOUT NANCY RIVAS
Hi, I’m Nancy I’m a bilingual (EN/ES) Implementation and Marketing Operations professional with 16+ years of experience helping enterprise and mid-market organizations turn data into clear, actionable strategy.My career spans global consumer brands like Adidas and Levi’s and SaaS technology at Meltwater, where I currently lead onboarding and enablement projects for Corporate Communications, Marketing, and Insights teams using AI-powered media intelligence and social listening platforms.I specialize in: Leading complex SaaS implementations and cross-functional projects Supporting Corporate Communications teams with brand reputation monitoring and media insights Translating analytics and AI-driven data into business-ready recommendations Driving adoption through training, enablement, and scalable processesI thrive at the intersection of strategy, technology, and people — partnering with Sales, Product, Engineering, and Customer Success to deliver measurable impact and long-term value.My strengths include mid-market and enterprise client engagement, project management, data storytelling, and bilingual collaboration across regions.Always happy to connect with people passionate about marketing, communications, analytics, and innovation.
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