Nancy P. Marroquin

About Nancy P. Marroquin

A dynamic, driven, and creative Hospitality Professional and Guest Experience Leader with over 20 years of combined success delivering exceptional customer service, engaging client experiences, and special events.As a progressive Sales and Event Manager, and exceptional communicator and liaison, I cultivate lasting relationships with a diverse tapestry of guests and personnel. No matter how large or small the event, I provide multi-functional team leadership of internal business development, operations, and customer/guest services in collaboration with external vendors, contractors, and local zoning authorities.Throughout my career, I have had the pleasure to successfully facilitate the logistical details and accommodations for entertainment events, film industry press junkets, and multi-day corporate functions. Coordinating the responsibilities and requirements of all stakeholders, I have collaborated with movie production staff, client managers, banquet coordinators, executive chefs, VIP entourage members, and secret service to execute special event planning with the utmost discretion.However, it is my passion for what I do that drives my tireless commitment to performing above and beyond the call of duty. With each new guest or group comes a brand-new opportunity to produce a personalized experience unique to their individual requests or group requirements. Through creative immersion in each project, I merge individual functions into seamless experiences that turn first-time customers into loyal, repeat clients.Also focused on improving business performance and ensuring revenue growth, I am continually seeking and developing sales initiatives and process improvements that increase efficiency and make the most of available Walt Disney once said, “Do what you do so well that they want to see you do it again and bring their friends”, I approach every opportunity with integrity, zest, and curiosity in order to create memorable experiences that last a lifetime.Interested in learning about new opportunities in sales, events, or conference service management, I welcome new connections on LinkedIn. For a full listing of my experience and accomplishments, please reach out to request my resume. n••••••••@gmail.com

Experience

1. Global Sales Coordinator, Worldwide Sales Office - Americas

   Four Seasons

   Apr 2021 — Present · Beverly Hills, CA, US