Nancy Monaco

Salesforce Administrator Trainee @Supermums

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2026 — Present

Salesforce Administrator Trainee @Supermums

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London, GB

Currently undertaking the Supermums Ultimate Salesforce Administration Programme, developing hands-on experience in Salesforce CRM configuration, automation, and business process optimisation while preparing for the Salesforce Administrator Certification (ADM-201).Key areas of training and practical application include:• Salesforce user management, roles, profiles, and permission sets• Reports and dashboards creation to support data-driven decision making• Flow automation and workflow automation for operational efficiency• Data management, data import, and data quality best practices• Business process analysis and CRM workflow optimisation• Supporting user adoption and stakeholder-focused system supportDeveloping a strong foundation in Salesforce with the long-term goal of progressing into Salesforce Administration and CRM Operations roles within the Salesforce ecosystem, with future development towards Business Analysis within the UK tech sector.

EDUCATION

N/A

Skill Networks

Bootcamp Level 3, IT

N/A

Supermums

Ultimate Salesforce Administration Programme, Salesforce Administration & CRM Systems

N/A

CIPD Qualifications

Foundation certification in People Practice

N/A

Anglia Ruskin University

Bachelor's degree, Business/Commerce, General

ABOUT NANCY MONACO

I am a Business Operations and CRM professional currently developing my skills in Salesforce Administration, reporting, and data analysis.I have experience supporting business operations, managing administrative processes, improving workflows, and working with CRM systems. I am currently completing Salesforce training and Trailhead modules, focusing on reports, dashboards, data management, security, and process automation.I am particularly interested in roles related to Salesforce Administration, CRM, Sales Operations, Reporting, and Business Analysis, where I can combine operations, systems, and data to support business performance and decision making.I am multilingual (English, Italian, Spanish) and based in London, open to hybrid or remote opportunities.

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Nancy Monaco — Salesforce Administrator Trainee at Supermums in London, GB | Unifers