Nancy Liu

Sales Coordinator @Holiday Inn Express

Ontario, CA, US

Oversee, manage and track reservations, pick-up of group blocks, adherence to cut-off dates, and any subsequent adjustment to room blocks.• Conduct site tours, write contracts, input rooming list, create weekly sales report, communicate with clients.• Fluent with Opera and Salesforce using CRM tools to manage and record sales.• Revenue management skills, N2 Pricing to adjust weekly rates depending on occupancy to drive REVPAR.• Conduct staff meetings to personally go over group resumes and Banquet Event Orders with executive team• Handle all events at the hotel from catering to set up to ensure events go smoothly

University of California, Riverside

Bachelor's degree