Nancy Liu

Experience

1. Sales Coordinator

   Holiday Inn Express

   Jul 2024 — Present · Ontario, CA, US

   Oversee, manage and track reservations, pick-up of group blocks, adherence to cut-off dates, and any subsequent adjustment to room blocks.• Conduct site tours, write contracts, input rooming list, create weekly sales report, communicate with clients.• Fluent with Opera and Salesforce using CRM tools to manage and record sales.• Revenue management skills, N2 Pricing to adjust weekly rates depending on occupancy to drive REVPAR.• Conduct staff meetings to personally go over group resumes and Banquet Event Orders with executive team• Handle all events at the hotel from catering to set up to ensure events go smoothly

Education

• University of California, Riverside

  Bachelor's degree

  2019 — 2023