Nancy Kwan

Senior Vice President

Role
Senior Vice President, Digital Transformation Paper Elimination at Fidelity Investments
Location
Boston, MA, US
LinkedIn followers
500 followers

Experience

  1. Senior Vice President, Digital Transformation Paper Elimination

    Fidelity Investments

    Jun 2025 — Present

    As the Enterprise Lead for reducing anti-digital practices across all Fidelity businesses, I lead the multi-year effort to transform our paper-based processes into digital solutions. My team’s focus is on uniting the disparate Fidelity companies under one framework and taxonomy, identify ‘core & common’ enterprise-level capabilities, digitize service transactions, automate workflows, address platform gaps, improve communications data management and drive customer adoption of eDelivery. Thinking and working across associates in all Fidelity companies, I oversee a portfolio of projects targeting $300M+ in annual spend and lead project management, change management, process improvement and measurement.

Education

  • Boston University

    Bachelor, International Relations, Business Administration

    1994 — 1998

Skills

  • Process Improvement
  • Relationship Management
  • Strategy
  • Product Management
  • Business Analysis
  • Vendor Management
  • Business Process Improvement
  • Analytics
  • Financial Services
  • Business Strategy
  • Program Management
  • Management Consulting
  • Risk Management

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Nancy Kwan — Senior Vice President, Digital Transformation Paper Elimination at Fidelity Investments in Boston, MA, US | Unifers