Nancy J. Jolley
Moving your company forward: Talent Management | Performance Management | Career Management | HR Consultation | Instructional Design
- Role
- Service Excellence Ambassador-surgical Services & Emergency Care at OhioHealth
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Nancy J. Jolley
Strategic, solution-oriented, striver of excellence, servant heart. These are hallmarks…
Experience
Service Excellence Ambassador-surgical Services & Emergency Care
Mar 2022 — Present · Pickerington, OH, US
Manages within Surgical Services area using critical thinking skills, judgment, decision-making skills, problem sensitivity, problem resolution, operational efficiency, service orientation, utmost care, compassion and customer service.• Facilitates communication between patients, families, Surgical Services and Emergency Care medical teams; serve as a patient advocate by investigating and resolving concerns, accelerating admission and facilitating pre- and post-operative services and efficiencies involving patients, family members, surgeons, nurses and support staff.
Education
Indiana University Bloomington
Master of Science (M.S.)
University of Illinois School of Medicine
Bachelor of Science
Skills
- Onboarding
- Training
- Succession Planning
- Personnel Management
- Talent Acquisition
- Human Resources
- Organizational Development
- Deferred Compensation
- Leadership Development
- Coaching
- Change Management
- Employee Engagement
- Organizational Effectiveness
- Training Delivery
- Workforce Planning
- Needs Analysis
- Hris
- HR Policies
- Executive Coaching
- Performance Management
- Employee Benefits
- Employee Relations
- Workshop Facilitation
- Talent Management
- Organizational Design
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