Nancy Hartmann
Customer Success Manager D-a-ch Region @Planon
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WORK HISTORY
Customer Success Manager D-a-ch Region @Planon
EDUCATION
Berufsakademie Berlin
Diplom Betriebswirtin (graduated business economist), economics/ real estate management /facility management
ABOUT NANCY HARTMANN
20 years of expertise in real estate and facility management+10 years of responsibility in technical facilities management & building operations+10 years Leadership of multidisciplinary teams in complex with up to 30 people in complex implementation projects+ 5 years of experience in product development, agile project management (including SCRUM)- start-up mindset & ability to build processes and tools- customer-centric & able to establish long-term relationships in B2B- proven project facilitation skills- passion to use customer journey to elevate product value & service experience to the next level
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