Nancy Caruana

About Nancy Caruana

Business Operations Executive with more than 20 years of progressive experience spearheading and deploying initiatives across departments for leading organizations within the healthcare industry, driving business success, competitive standing, and profitability. Resolute visionary with a record of empowering and influencing teams in designing and executing directives that fulfill business unit and enterprise objectives, building relationships to achieve buy-in. Dedicated leader skilled at ensuring optimal stewardship of financial and talent resources, identifying and executing effective solutions to complex business problems. Areas of Expertise:Corporate Strategy Workflow Optimization Program Development Strategic ThinkingEmployee DevelopmentRevenue Generation Divisional Collaboration P&L ManagementCost Containment

Experience

1. Area Vice President

   Allscripts

   Jan 2013 — Present · New York, NY, US

   Maintained operational oversight of local and global IT staff members responsible for providing managed services to a key client maintaining position as one of the top 10 largest health systems in the United States; adeptly pursued and drove alignment of strategic and business goals between Allscripts and stakeholders. • Provided direct oversight to multiple functions including finance, global managed service operations, and human resources, executing strategic vision casting to fulfill business goals. • Drove process improvements to ensure efficiencies in alignment with client practices and standards, leveraging business acumen and strategic thinking to promote workflow optimization. • Negotiated a contract extension in collaboration with sales, attaining strategic partnership with optimal terms to ensure exceptional service levels; secured offshore contract resulting in additional revenue.• Empowered teams in fulfilling operational key performance indicators, ensuring all associates felt supported. • Championed cross-functional development of an internal mentorship program, cultivating mutually beneficial relationships between new employees and managers.

Education

• Stevens Institute of Technology

  Master of Science (MS), Management

• Adelphi University

  Bachelor of Science (BS), Business Management & Communications | Human Resources Management

Skills

• Training Delivery
• Talent Acquisition
• Personnel Management
• Team Management
• Change Management
• Workforce Planning
• Strategy
• Succession Planning
• Process Improvement
• Mergers & Acquisitions
• Healthcare
• Budgets
• Talent Management
• Vendor Management
• Project Management
• Onboarding
• Employee Engagement
• Recruiting
• Strategic Planning
• Employee Relations
• Outsourcing
• Human Resources
• Leadership
• Performance Management
• Leadership Development
• Training
• Organizational Development