Nancy Black
Recovery Coordinator at AKC Reunite
- Role
- Recovery Coordinator at Akc Reunite
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Nancy Black
Enthusiastic support professional, with more than 20 years experience in customer service…
Experience
Recovery Coordinator
Nov 2017 — Present
Perform recoveries of lost and found animals from inquiries via phone, fax, email or web-based. Provide data entry and customer service duties for AKC Reunite microchip enrollments. Must have a pleasant telephone demeanor, the ability to communicate well with a diverse customer base, and work well with other team members.
Skills
- Elder Abuse Awareness
- Itcp Qs Plus…for Windows
- Time Management
- Call Center
- Supervision/Administrative Assistant
- Windows 7
- Access
- Management
- Team Building
- Call Centers
- Cross Functional Team Building
- Quick Quickbase Evalutations
- Word
- Accounts Receivable
- Leadership
- Microsoft Office
- Sales
- Word Perfect for Windows 6.1
- Oracle Live Help on Demand
- Publicist
- Software Installation
- Microsoft Word
- Windows Xp
- Process Improvement
- Customer Service
- Verint Ultra Intelliportal
- Accounting
- Xp
- Research
- Microsoft Crm
- Powerhelp 5 and 9
- Knowledge Base
- Microsoft Excel
- Powerpoint
- Consumer Electronics
- Typing 50wpm
- Customer Satisfaction
- Technical Support
- Computer Hardware
- Operating Systems
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