Nancy B. Cahalen

President/CEO at BBB of Central New England

Role: President CEO at Better Business Bureau
Location: Worcester, MA, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

Experience

President CEO
Better Business Bureau
Aug 2008 — Present
Our Vision: An ethical marketplace where buyers and sellers can trust each other. Our Mission: To be the leader in advancing marketplace trust by-Creating a community of trustworthy businesses -Setting standards for marketplace trust -Encouraging and supporting best practices -Celebrating marketplace role models, and-Denouncing substandard marketplace behavior. Better Business Bureau of Central New England, with a network of over 2700 Accredited…

Contact information

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Current company

Better Business Bureau

Technology; Information and Media · 3.4K employees · Founded 1912 · New York City, New York, United States

Inc. is the global headquarters and governing body of the Better Business Bureau network, uniting more than 90 local organizations across the United States and Canada, the Institute for Marketplace Trust, and TrustCore. Inc. establishes the standards, governance framework, technology, and shared operating infrastructure that power one of the world’s most recognized and enduring credibility networks. Each year, more than 200 million people turn to for trusted marketplace intelligence covering more than 5.8 million businesses. More than Accredited Businesses commit to and are held accountable under the Standards for Trust. Thousands of professionals embedded in local communities translate those standards into real oversight, dispute resolution, consumer protection, and business credibility every day. For more than a century, has defined how trust functions between businesses and consumers. Through tools such as Scam Tracker and a steadfast commitment to transparency, ethical conduct, and marketplace integrity, helps prevent fraud, elevate responsible businesses, and protect consumers at scale. Today, Inc. is reintroducing to the world through a renewed global brand and TrustCore, its next-generation technology platform. TrustCore unifies the network’s data, systems, and marketplace intelligence into a single operating platform designed to modernize consumer and business experiences while enabling mission-aligned, data-driven services and partnerships. With unmatched local presence, international coordination, and more than a century of earned credibility, stands uniquely positioned to translate trust into measurable marketplace accountability. As trust becomes the defining currency of the digital economy, is setting the standard for how trust is built, verified, and sustained in the AI era and for the century ahead.

bbb.com

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Experience

President CEO

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