Nancy Abercrombie
Director, Customer Marketing @Flexera
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WORK HISTORY
Director, Customer Marketing @Flexera
SKILLS
ABOUT NANCY ABERCROMBIE
I am passionate about understanding the customer’s perspective and how it can positively impact the business. My goal is to enable all teams (Products, Sales or C-suite) to make smart, data driven decisions that will increase brand loyalty, retention and advocacy and create better products. Customer advisory councils, product Discovery programs and CX best practices provide powerful opportunities to build relationships and validate long-term corporate strategy and roadmaps. Skills: Advisory Council facilitation, Product Discovery/UX research for Agile process, CX/EX tools (Qualtrics, Survey Monkey), Salesforce, Microsoft tools, Journey mapping, Storyboarding, Ideation.
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