Namrita Wanchoo

About Namrita Wanchoo

I am an accomplished professional with a proven track record of delivering exceptional results in complex and dynamic environments. With over two decades of experience, I have developed a multi-disciplinary skill set that encompasses risk and compliance, operations management, complaints and escalation handling, and HR L&D. My expertise in these areas has allowed me to drive business transformation, continuous improvement, and efficient growth, consistently exceeding organizational expectations.As a dedicated leader, I am committed to fostering a culture of diversity and inclusivity. I am passionate about mentoring and developing teams to achieve their full potential, and I firmly believe that a diverse workforce is essential for driving innovation and success in an increasingly digital world. With my keen eye for detail, strong interpersonal skills, and unwavering focus on delivering results, I am confident in my ability to navigate complex challenges and achieve outstanding outcomes for any organization

Experience

1. Operations Manager - Product Safety and Compliance - Tse

   Amazon

   Sep 2020 — Present · Pune, IN

Education

• National Institute of Information Technology

  GNIIT, Computer Programming, Specific Applications

  1999 — 2001

• Jagruti Niketan Hr.Sec. School

  12th std, Biology, General

  1997 — 1998

• The Silva method India

  Silva method - basic lecture series

  2015 — 2015

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  PGDHRM

  2019 — 2020

• University of Jammu

  Bachelor's degree, Biology/Biological Sciences, General

  1999 — 2001

• National Public Sr. Secondry School

  5th - 10th std, Science

  1990 — 1996

Skills

• Program Management
• Vendor Management
• Mis
• Employee Engagement
• Team Building
• Management
• Soft Skills
• Customer Service
• Team Management
• Service Delivery
• Change Management
• Business Analysis
• Recruiting
• Pre-Sales
• Project Management
• Coaching
• Telecommunications
• Talent Acquisition
• Process Improvement
• Human Resources
• Technical Recruiting
• Leadership
• Employee Relations
• Call Centers
• Business Development
• Bpo
• Talent Management
• Operations Management
• Customer Experience
• Management Consulting
• Team Leadership
• Transition Management
• Organizational Development
• Training
• Business Process Improvement
• Performance Management