Namrata Patil

Analyst @Principal Global Services

Pune, IN

As a Processing Specialist supporting US retirement plan transactions (401(k), 403(b)), I ensure accurate, compliant administration for financial professionals including Advisors and Investment Advisor Representatives (IARs). I am committed to operational excellence, client satisfaction, and driving team performance.Key responsibilities & achievements:• Successfully led and mentored a team, overseeing daily operations, monitoring SLAs, and ensuring consistent delivery on productivity, quality, and compliance goals• Provided training, coaching, and performance feedback, fostering a culture of accountability and continuous improvement• Oversaw end-to-end retirement plan processing — documentation, compliance checks, client-specific requirements• Managed investment coding for major financial firms (Ameriprise, Cetera, Raymond James, Morgan Stanley, JP Morgan, etc.)• Handled broker-dealer processing, SDBA transfers, financial analysis, and trade activations (via JIRA)• Delivered Salesforce operations support to financial professionals• Conducted peer audits, RCAs, internal/external audits, and promoted accuracy and compliance• Recognized with multiple monthly awards for outstanding performance, quality, and client satisfaction• Initiated and implemented process improvements, leveraging technology to enhance efficiency

Abhinav Education Societys Law College, Pune

L.L.B

Vivekanand College,Tarabai Park

Bachelor of Applied Science - BASc

Shivaji University

Master of Business Administration - MBA